According to TechSci Research report, “Point-of-Sale Market – Global Industry Size, Share, Trends, Competition Forecast & Opportunities, 2029”, the Global Point-of-Sale Market was valued at USD 13.78 billion in 2023 and is expected to grow at a CAGR of 12.87% during the forecast period.
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The rise of mobile Point-of-Sale (mPOS) solutions is a significant trend reshaping the global POS market. With the proliferation of smartphones and tablets, businesses are increasingly adopting mPOS systems to enhance customer experience and streamline transactions. mPOS solutions allow sales associates to conduct transactions directly on the sales floor, providing convenience and speed that traditional POS systems cannot match.
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This mobility empowers businesses to serve customers more effectively, reducing wait times and enhancing customer satisfaction. In retail environments, for instance, mPOS systems enable staff to check inventory levels, process payments, and even issue receipts from anywhere in the store, creating a more engaging shopping experience. The COVID-19 pandemic has further accelerated this trend as businesses sought to minimize physical contact during transactions, leading to increased demand for contactless payment options and mobile wallet integration. , mPOS solutions often include features such as customer relationship management (CRM) tools, inventory tracking, and sales analytics, providing businesses with a comprehensive solution to manage operations more efficiently. As consumers continue to prioritize convenience and personalized service, the adoption of mPOS systems is expected to grow, driving innovation and competition within the POS market.
Based on the End-user, Entertainment segment held the largest Market share in 2023. The entertainment segment is witnessing a substantial rise in the adoption of Point-of-Sale (POS), driven by the need for improved customer experiences, streamlined operations, and the growing complexity of payment processing. With the increasing popularity of digital entertainment venues, such as amusement parks, theaters, concerts, and gaming centers, the demand for sophisticated POS is surging. These solutions allow entertainment businesses to efficiently manage ticket sales, concessions, merchandise, and other services while ensuring seamless transactions across multiple points. As consumer expectations for faster and more convenient transactions rise, entertainment venues are turning to POS systems that offer integrated payment processing, real-time analytics, and enhanced customer relationship management features. The rise of mobile payment technologies and contactless transactions is further contributing to this shift, as customers increasingly prefer cashless and hassle-free payment methods. POS provides entertainment businesses with valuable data insights, enabling them to analyze purchasing behavior, optimize inventory management, and enhance marketing strategies. This data-driven approach allows for personalized offerings, improved customer satisfaction, and the ability to adapt quickly to changing market demands.
Another key driver is the need for operational efficiency, as entertainment venues often experience high volumes of transactions within short time frames, especially during peak hours and events. POS systems streamline these processes, reducing wait times, minimizing errors, and improving overall operational performance. with the rise of e-commerce and the blending of online and offline experiences, many entertainment businesses are integrating POS with online platforms for ticketing and sales. This omnichannel approach allows customers to make purchases seamlessly across different platforms, enhancing convenience and driving sales. The flexibility of POS to handle various payment methods, including mobile wallets and cryptocurrencies, is becoming increasingly important as entertainment venues cater to diverse audiences with varying preferences. security concerns are also propelling the adoption of advanced POS , as businesses seek to protect sensitive customer data and comply with stringent data privacy regulations. In the post-pandemic era, entertainment venues are also utilizing POS systems to manage capacity, reservations, and contact tracing, ensuring compliance with health and safety regulations. This has made POS indispensable in creating safer, more efficient environments for customers and staff. The growing integration of artificial intelligence (AI) and machine learning into POS systems is also playing a pivotal role in the entertainment sector, as these technologies offer predictive analytics, automated inventory management, and personalized customer recommendations, further enhancing the overall experience. As entertainment businesses continue to seek innovative solutions to remain competitive and meet evolving consumer demands, the adoption of advanced POS is expected to grow, driven by the need for operational efficiency, improved customer engagement, and secure, seamless transactions. entertainment segment is experiencing a surge in the adoption of POS due to its ability to enhance customer experience, streamline operations, and provide valuable data insights. As digital transformation continues to reshape the entertainment industry, POS is becoming a critical tool for businesses looking to optimize performance, increase revenue, and meet the evolving needs of their customers.
In terms of region, Asia-Pacific is the fastest growing region in Global Point-of-Sale Market. As consumer preferences shift toward cashless transactions, businesses are eager to upgrade their payment infrastructures to meet this demand. The rise of e-commerce and mobile payments is further accelerating the need for advanced POS systems that can handle a variety of transaction types seamlessly. The expansion of small and medium-sized enterprises (SMEs) in Asia-Pacific is contributing to the growth of the POS market. These businesses are increasingly recognizing the benefits of modern POS solutions, which offer not only payment processing but also inventory management, customer relationship management, and data analytics capabilities. As SMEs strive to enhance their operational efficiency and customer experience, the demand for integrated POS systems is on the rise. Government initiatives aimed at promoting digital transformation and financial inclusion are playing a significant role in this growth. Many countries in the region are investing in technology infrastructure to facilitate the adoption of cashless payment systems. This supportive environment, combined with the proliferation of smartphones and internet access, is positioning Asia-Pacific as a leader in the Global Point-of-Sale Market, setting the stage for continued innovation and expansion in the sector.
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Major companies operating in the Global Point-of-Sale Market are:
- Toshiba Corporation
- Hewlett Packard Enterprise Company
- Idealpos Solutions Pty Ltd
- Intel Corporation
- Microsoft Corporation
- NCR Voyix Corporation
- Panasonic Holdings Corporation
- Revel Systems Inc.
- Toast Inc.
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“The Global Point-of-Sale Market is expected to rise in the upcoming years and register a significant CAGR during the forecast period. The point-of-sale (POS) market presents substantial growth opportunities due to the rapid adoption of digital payment solutions and the increasing shift towards cloud-based POS systems. The rise of e-commerce, mobile payments, and contactless transactions is driving businesses to modernize their POS infrastructure for enhanced efficiency and customer experience. Small and medium-sized enterprises (SMEs) are also embracing POS to streamline inventory management, sales tracking, and customer relationship management. the integration of advanced analytics and AI capabilities in POS systems offers businesses deeper insights into consumer behavior, enabling them to optimize operations and capitalize on emerging market trends. Therefore, the Market of Point-of-Sale is expected to boost in the upcoming years.,” said Mr. Karan Chechi, Research Director of TechSci Research, a research-based global management consulting firm.
“Point-of-Sale Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented, By Component (Hardware, Software), By Deployment (On-premises and Cloud-based), By Operating System (Windows/Linux, Android, and iOS), By End-user (Restaurants, Retail, Entertainment, and Others), By Region, By Competition, 2019-2029F”, has evaluated the future growth potential of Global Point-of-Sale Market and provides statistics & information on the Market size, structure, and future Market growth. The report intends to provide cutting-edge Market intelligence and help decision-makers make sound investment decisions., The report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in the Global Point-of-Sale Market.
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