Canon printers are known for their reliability and high-quality printing, but like all technology, they can sometimes encounter errors. One of the most common errors Canon printer users face is Error Code 5B02. This error typically occurs due to a problem with the printer's ink absorber, and if not resolved, it can hinder your printer from functioning properly. In this guide, we will walk you through the step-by-step process to fix Canon Printer Error 5B02 and get your printer back in working order.

Understanding Canon Error Code 5B02

Before we dive into the solutions, it’s essential to understand what Error Code 5B02 means. This error is usually triggered when the ink absorber inside your Canon printer reaches its maximum capacity. The printer uses an ink absorber to collect excess ink that builds up during print jobs, and when this absorber becomes full, the printer throws the 5B02 error code to prevent further use until the issue is resolved.

Symptoms of Canon Printer Error Code 5B02

When the 5B02 error appears, you’ll likely notice the following symptoms:

• The printer will stop working, and a notification of the error will display on your printer screen.
• The printer's indicator lights may flash repeatedly.
• You might see an error message such as “Ink Absorber Full” or similar on your computer screen when trying to print.

Understanding these symptoms is crucial because it helps identify that the issue is indeed related to the ink absorber and not a different hardware problem.

Also read : How to Connect Your Canon TS3522 Printer to Wi-Fi

How to Fix Canon Printer Error Code 5B02

Now that you understand what Error Code 5B02 is and what it affects, let’s move on to the various methods you can use to fix it. There are two primary ways to resolve this issue: resetting the printer’s ink absorber counter or manually cleaning the ink absorber. We will explore both solutions in detail.

Method 1: Reset the Ink Absorber Counter Using Service Mode

One of the quickest ways to fix Error Code 5B02 is by resetting the printer’s ink absorber counter. This method essentially tells the printer to "forget" that the ink absorber is full, allowing it to resume printing. Here's how to do it:

Step 1: Enter Service Mode

To reset the ink absorber counter, you need to enter your Canon printer's Service Mode. Follow these steps carefully:

1. Turn off your printer by pressing the Power button.
2. While holding the Stop button, press and hold the Power button.
3. Release the Stop button while still holding the Power button.
4. Press the Stop button five times consecutively, then release the Power button.
5. Your printer should now enter Service Mode.

Step 2: Reset the Ink Absorber Counter

Once your printer is in Service Mode, follow these steps to reset the ink absorber counter:

1. Download and install the Canon Service Tool software (ensure you get the correct version for your printer model).
2. Open the Canon Service Tool on your computer.
3. In the software interface, select Main under the Clear Ink Counter section.
4. Click Set to reset the ink absorber counter.
5. After the reset is complete, restart your printer.

Method 2: Manually Clean or Replace the Ink Absorber

If resetting the ink absorber counter doesn't work, or if you'd like to address the root cause of the error, you can manually clean or replace the ink absorber pads. This method is more labor-intensive but can be an effective solution.

Step 1: Turn Off the Printer

Before attempting to access the ink absorber, make sure the printer is powered off and unplugged to avoid any electrical hazards.

Step 2: Locate the Ink Absorber Pads

The ink absorber pads are located inside the printer, near the ink cartridges or the bottom of the printer. To access them:

1. Open the printer’s top cover as if you were going to change the ink cartridges.
2. Look for a set of spongy pads underneath the cartridge holder. These are the ink absorber pads.

Step 3: Clean the Ink Absorber Pads

1. Carefully remove the ink absorber pads using a pair of tweezers or small pliers.
2. Rinse the pads under warm water until the ink stops running.
3. Gently squeeze the pads to remove excess water, and allow them to dry completely before reinserting them.

Step 4: Replace the Ink Absorber Pads

If the ink absorber pads are too saturated or damaged, you may need to replace them. Contact Canon’s support or your local printer service center for replacement pads specific to your printer model.

Step 5: Reset the Printer

Once you have cleaned or replaced the ink absorber pads, you may still need to reset the ink absorber counter using the steps mentioned in Method 1 to fully clear the Error Code 5B02.

Also read : How to Contact Facebook Support

Preventing Canon Printer Error Code 5B02 in the Future

After resolving Error Code 5B02, there are a few preventative measures you can take to avoid encountering the error again:

• Monitor Print Volume: Excessive printing can quickly fill the ink absorber pads, leading to a higher chance of encountering the 5B02 error. Try to keep your printing volume moderate and perform regular maintenance checks.
• Regular Cleaning: Perform routine cleanings of your printer’s components, including the ink absorber pads, to extend the life of your printer and reduce the likelihood of errors.
• Update Firmware: Canon regularly releases firmware updates to improve printer performance and address known issues. Make sure your printer’s firmware is always up to date.

Conclusion

Canon Printer Error Code 5B02 is a common issue that typically arises due to a full ink absorber. Whether you choose to reset the ink absorber counter or manually clean the ink absorber pads, the solutions provided in this guide will help you resolve the error and get your printer back to normal functioning. Regular maintenance and careful monitoring of your printer's usage can help prevent this error in the future.

By following the steps outlined in this guide, you can easily troubleshoot and fix Error Code 5B02 on your Canon printer without professional assistance.